Resident Service and Retention
It’s really quite simple, people who are happy with their rental experience, onsite staff and management overall, will stay at a property longer, pay more rent, and refer their friends.
While many management companies are curtailing services because of cost or trying to squeeze every last dollar of ancillary income, we focus on delivering exceptional customer service and making it easy for residents to live at Vasona managed properties. For example, we not only accept package delivery, with your residents’ permission, we’ll place their packages inside their units. Our in-house resident referral program is our most cost-effective marketing tool and contributes to long, stable tenancies.
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